Business Studies

A call centre handles _____________.


ANSWER

both in-bound and out-bound based business


SOLUTION
A call-centre is a centralised office which receives and sends a large volume of requests over telephone. It handles both in-bound and out-bound businesses. In-bound business consists of customer enquiries regarding a product whereas out-bound consists of telemarketing, market research.etc.
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Single Correct Medium Published on 18th 08, 2020
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