Business Studies

Distinguish between the following:
Salutation and Complementary Close.


SOLUTION
Salutation means the words used to greet the recipient. It depends upon the relationship with the recipient. Usually words like Sir or Madam are used for salutation.
Complementary close refers to the humble ending of the letter. It generally depends on the words used for salutation. The most used complimentary close are Yours sincerely, Yours faithfully, Yours truly, Thanks and regards.
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