Business Studies

Essay Type Questions:
Explain the principles of business correspondence.


SOLUTION

Business correspondence refers to the exchange of important information, ideas and views in a written format between organisations, within organisations and between organisation and customers for the purpose of business. 

The five principles of business correspondence are: 

1. Conversational: According to the reader's need.

2. Clarity: The purpose should be clear. 

3. Concreteness: Specific information should be mentioned. 

4. Correctness: The correspondence should have least mistakes. 

5. Conciseness: The correspondence should be brief, precise and compact.

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