Business Studies

The vertical flow of communication from lower level to one higher level is ________________.


ANSWER

Upward communication


SOLUTION
  • Upward communication flows to a higher level in an organization. It provides feedback on how well the organization is functioning. The subordinates use upward communication to communicate to their superiors.
  • Downward communication flows from a higher level in an organization to a lower level. It happens from superiors to subordinates in a chain of command.
  • Formal communication is the official interchange of ideas/information. It is also called as 'Proper Channel Communication'.
When two individuals of the same level communicate, such communication is a horizontal communication.
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